Privacy, Boundaries & Communication

Social Media & Online Presence

You may come across Darrell online before you ever schedule counseling, or you may see his professional content while you're already working together.

That's okay. You don't need to pretend you didn't see your counselor on the internet.

This page simply explains how Darrell handles social media so your privacy stays protected and the counseling relationship remains clear and comfortable.

The Short Version

Public online. Private in counseling.

βœ“
Professional pages You're welcome to follow or interact if you choose.
P
Personal accounts Darrell keeps those separate from counseling relationships.
πŸ”’
Counseling communication Current clients should use the secure client portal, not social media DMs.
βœ“
Your choice You never have to follow, like, comment, or interact online.
Your online choices do not affect your care. You can follow Darrell's professional content, ignore it completely, or change your mind later. None of those choices changes the counseling relationship.
Why Darrell Uses Social Media

The purpose is education, encouragement, and information.

Professional social media can help people understand counseling before they ever walk into an office.

1

Mental health education

Posts may explain common emotional, relational, or behavioral patterns in an accessible way.

2

Encouragement & reflection

Darrell may share practical ideas, questions to consider, or general encouragement related to mental health and relationships.

3

Practice information

Social media may also be used for general information about services, resources, or practice updates.

General Information, Not Individual Therapy
A post can make you think. It cannot know your whole story.

Social media posts are written for a general audience. They are not diagnosis, individualized treatment advice, or a substitute for counseling.

If something Darrell posts sounds remarkably similar to something you have discussed in counseling, that does not mean the post is a hidden message directed at you.

Darrell does not use public posts to communicate indirectly with clients about their treatment.

Your counseling is based on the conversations you have together, not on something you saw in your social media feed.

If a post brings something up for you, you're always welcome to bring that reaction into your next session.
Your Privacy Online
Darrell protects your confidentiality. Social media itself is still public.

Darrell will not publicly identify you as a client, discuss your treatment, or respond to you online in a way that reveals that you are receiving counseling.

There is one part of online privacy, though, that Darrell cannot control: what other people can see when you interact publicly.

If you follow, like, comment on, or share content from a counseling practice's public account, other people may be able to see that interaction.

That does not mean you should not interact. It simply means the decision belongs to you and is worth making with that possibility in mind.

You never need to publicly identify yourself as a client in order to interact with Darrell's professional content.
Personal vs. Professional Social Media

The boundary is about the type of account.

If a Friend Request Isn't Accepted
It isn't rejection. It's a professional boundary.

Social media can make professional boundaries feel surprisingly personal.

If Darrell does not accept a personal friend or follow request, it is not a statement about how he feels about you.

Keeping personal social media separate prevents the counseling relationship from becoming mixed with personal online relationships and protects both your privacy and the clarity of the work you are doing together.

Direct Messages

The right place to message depends on whether you're already a client.

Not Yet a Client

A brief general DM is okay.

Prospective clients may use a professional social media account to ask a simple, general question.

Examples:
β€œDo you work with teenagers?”
β€œWhere is your office?”
β€œHow do I request an appointment?”

Social media DMs are not the best place to send detailed mental health history, trauma information, records, or other sensitive information.

For a more private option, use Darrell's secure contact form.

Secure Contact Form β†’
Likes, Comments & Public Interaction

You can interact. Darrell will still protect your privacy.

01

You control what you share

You are free to comment, like, share, or simply read without interacting.

Just remember that public interaction may be visible to other people.

02

Darrell keeps responses general

He will not discuss your diagnosis, treatment, appointment, relationship, or personal circumstances in a public reply.

03

Sensitive details may be removed

If a comment reveals private information about you or someone else, Darrell may choose not to respond or may remove the comment to help protect privacy.

Keeping Professional Pages Safe

Sometimes a comment may need to be removed.

Darrell welcomes thoughtful interaction and does not expect everyone online to agree about everything.

At the same time, his professional pages need to remain reasonably safe, respectful, and appropriate for a mental health setting.

Darrell may remove comments that reveal sensitive personal information, contain harassment or discriminatory language, encourage harm, or otherwise create a safety or privacy concern.

If Darrell removes a comment because it contains personal information, the goal is protection, not punishment or embarrassment.
Online Reviews
Your experience is yours to share. Your confidentiality is still Darrell's to protect.

You are free to share your own experience online if you choose.

You are also completely free not to leave a review. Choosing not to review Darrell will never affect your care.

If someone posts a public review, Darrell will not respond in a way that confirms whether that person is or was a counseling client.

That means his response may be brief or very general, even when a review contains a detailed account.

A limited response is intentional. Protecting confidentiality matters more than publicly explaining the counseling relationship.

Stories & Examples Online
Mental health content can be relatable without turning someone's private story into content.

Darrell may use broad examples, common patterns, fictional situations, or generalized illustrations when explaining a counseling concept online.

Public content is not intended to retell an identifiable client's counseling experience.

Darrell will not publicly identify a client or reveal recognizable treatment information in order to create social media content.

If an example sounds familiar, remember that many people struggle with similar patterns, fears, relationships, and life experiences.

Need to Contact Darrell?

Choose the private route when the conversation is personal.

Social media works well for public education. It is not the best place for a private conversation about counseling.

Current Clients
Use the Client Portal

For scheduling, questions about your care, records, or other private communication.

Open Client Portal β†’
Prospective Clients
Use the Secure Contact Form

For questions that require more privacy than a public page or social media DM.

Secure Contact Form β†’
Common Questions

Questions about social media and online boundaries

Can I follow Darrell's professional social media?

Yes. Clients may follow Darrell's professional counseling pages if they choose.

You are equally free not to follow them. Neither choice affects your care.

Can I send Darrell a friend request on his personal account?

Darrell does not accept personal social media friend requests from current or former clients.

That boundary is not personal rejection. It helps keep counseling relationships separate from personal online relationships.

Will Darrell follow my personal account if I follow his professional page?

No. Following Darrell's professional page does not invite him to follow or browse your personal account.

Can I message Darrell through social media?

If you are not yet a client, a brief DM asking a simple general question about services is okay.

If you are already a client, use the secure client portal for communication related to your care, schedule, or records.

What if I accidentally send something private in a DM?

Don't panic.

Darrell may redirect the conversation to the secure client portal rather than continuing a private clinical conversation through social media.

Going forward, use the secure portal for anything related to your counseling.

What if I comment on a post and people realize I'm a client?

Public social media activity may be visible to other people, which means someone could potentially make assumptions based on your interaction with a counseling practice.

Darrell will not confirm your client status or discuss your treatment publicly.

You can also edit or remove your own comment if you change your mind about sharing it.

If a post sounds exactly like me, is Darrell posting about my therapy?

Darrell's professional posts are written for a general audience.

Many people experience similar emotions, relationship patterns, fears, habits, and struggles.

Darrell does not use public posts to send indirect treatment messages to individual clients.

If a post brings up a strong reaction for you, you are welcome to talk about that reaction in session.

Can Darrell respond to an online review I leave?

He may respond briefly or generally, but he will not respond in a way that confirms whether the person who wrote the review is or was a client.

That can make responses look intentionally limited. The purpose is to protect confidentiality.

Do I ever have to leave a review, follow a page, or interact online?

No.

Your counseling relationship does not depend on following, liking, sharing, reviewing, or publicly supporting Darrell's practice.

Are social media DMs monitored for emergencies?

No. Social media DMs are not monitored continuously and should not be used for an urgent mental health or safety concern.

Social media and portal messages are not emergency response services. If you are in immediate physical danger, call 911 or go to the nearest emergency department. If you are in suicidal crisis or emotional distress and need immediate support, call 988 or text 988.
The Bottom Line

Online can be public. Counseling stays private.

You don't have to avoid Darrell online, and you don't have to interact with his professional content either.

The goal is simply to keep public spaces public, private conversations private, and the counseling relationship focused on your care.