Oklahoma weather can change quickly, and road conditions are not always the same from one part of the area to another.
Darrell's weather policy is designed to make one thing clear: your safety comes before getting to a counseling appointment.
Enid Public Schools provides the main guide for office-wide weather closures, while you are always encouraged to use your own judgment about whether it is safe for you to travel.
Conditions can be very different depending on where you live, what roads you travel, and what kind of vehicle you are driving.
Weather decisions can become confusing when every person is trying to determine whether the office is open.
Darrell uses Enid Public Schools (EPS) as the primary local reference point for office-wide weather closures.
That gives clients and Darrell one consistent place to look when severe weather affects the community.
EPS is the guide for office-wide closure decisions. It does not replace your own judgment about the roads you personally have to travel.
Visit Enid Public Schools →If Enid Public Schools announces a full-day weather closure before school begins, Darrell's office will also close to in-person appointments that day.
Sometimes conditions worsen after the day has already begun.
Road conditions can vary significantly across Enid and the surrounding area.
Maybe the main roads are passable but the county road near your home is not. Maybe conditions are worsening where you are. Maybe you simply do not feel safe making the drive.
On days affected by severe weather, you may cancel because you believe travel is unsafe without being penalized under the ordinary late-cancellation policy.
Please let Darrell know as soon as you reasonably can.
On some bad-weather days, an established client's in-person appointment may be able to move to secure telehealth.
That depends on several things, including whether Darrell has power, internet access, and a private confidential environment available for the session.
Telehealth is therefore not guaranteed as an alternative to a weather cancellation.
If telehealth is appropriate and available for your appointment, Darrell will communicate with you through SimplePractice and provide the secure information you need.
Weather can change quickly, especially during the middle of the day.
Darrell will send weather-related appointment updates through the SimplePractice client system. Depending on your settings, you may receive a text, email, or app notification.
If conditions are questionable, look for any new message from Darrell before beginning your drive to the office.
Because office-wide closure decisions follow Enid Public Schools, their official website or social media can help you see whether a closure has been announced.
If weather causes your appointment to be cancelled, you can request another available opening through the secure client portal.
If you would rather simply keep your next regularly scheduled appointment, that is okay too.
Yes. If EPS announces a full-day weather closure before school begins, Darrell's office will also be closed for in-person appointments that day.
No. If your appointment is cancelled because the office closes for weather, the ordinary late-cancellation or no-show fee does not apply.
Use your own judgment. Road conditions can differ significantly depending on where you live and the route you would need to travel.
On days affected by severe weather, you may cancel because you believe travel is unsafe without penalty. Let Darrell know as soon as you reasonably can.
Appointments scheduled to begin after the announced school dismissal time will be cancelled for the day.
Sessions already underway may continue or end early depending on road conditions and safety needs.
Sometimes, but telehealth is not guaranteed.
Darrell must have reliable technology and an appropriate private, confidential environment in order to provide the session remotely.
If telehealth is available and appropriate for your appointment, Darrell will let you know through SimplePractice.
No. On full-day EPS weather closures, Darrell's family is also home, and he cannot guarantee the private confidential environment required for counseling.
Those appointments will be cancelled rather than automatically moved online.
Weather updates are sent through SimplePractice. Depending on your notification settings, you may receive a text, email, or app notification.
If Darrell is driving or attending to his family's safety, there may be a delay before he can send the message. He will communicate as soon as he can safely do so.
No. You are welcome to request another available opening, but you may also simply keep your next regularly scheduled appointment.
Enid Public Schools gives Darrell a consistent guide for office-wide closures. Your own judgment still matters when deciding whether the roads you personally have to travel are safe.
When weather affects your appointment, check for an update and communicate as soon as you reasonably can. Darrell will do the same.